Refund policy

 

RETURNS

 

ALL WIG SALES ARE FINAL NO RETURNS OR EXCHANGES ON WIGS 

We are pleased to offer a return on unopened hair extensions OR CLOSURES within FIVE (5)DAYS within you receiving your order. we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with!

A full refund, excluding the original shipping cost, will be issued to your original payment method after we have received, inspected and confirmed that the returned hair extensions were not opened and the security seal was not broken. Refunds are normally returned back to your bank card within 24-48Hrs after we initiate the refund. 

EXCHANGES

you can make an exchange within FIVE (5)DAYS. The Seal MUST NOT be Broken! The hair MUST NOT be unwrapped, Uncombed, Not Brushed, No fingers ran through the hair, worn, or altered in any way for an exchange!! If the hair is altered we will return the hair back to you.